Change of check-in or check-out dates (prior to booking start date)

If you would like to change the check-in or check-out date prior to the start of your reservation, you will need to contact the sales team responsible for the city you have made a booking in.


Find below the contact information for each city:

  1. Barcelona
    • Phone: +34 902 018 245
    • Email: sales.bcn@ukio.com 
  2. Madrid
    • Phone: +34 911 235 203
    • Email: sales.mad@ukio.com
  3. Lisbon
    • Phone: +351 308 807 409
    • Email: sales.lis@ukio.com
  4. Paris
    • Phone: +33 189 710 153
    • Email: sales.par@ukio.com
  5. Berlin
    • Phone: +49 308 379 6361
    • Email: sales.ber@ukio.com

TIP: If you are still in contact with a specific sales agent that helped you with your booking, you may also reconnect with them for assistance.