Internet connection and troubleshooting

All units are equipped with high-speed internet and wifi to ensure that you can work productively from home, stream a movie, or simply browse the web and relax.

Instructions on connecting to the wifi for your particular home can be found in the pre check-in email. The wifi name and password can also be found on the Ukio cube found in the apartment (pictured below).

The wifi name and password of each Ukio apartment follow the same naming convention:

Name: Ukio + Name of Apartment (e.g. Ukio Capitan)

Password: Whereyouwant + Name of Apartment (e.g. WhereyouwantCapitan)

If you are unable to connect to the wifi using the aformentioned naming convention, please contact the Guest Experience team for assistance.